Warranty

PL Laminate Series Limited Lifetime Warranty

Performance Office Furnishings Ltd. promises to replace or repair any PL, PLE or PL Encore product that is defective in materials or workmanship for as long as the original purchaser owns the product. Without limiting the generality of the foregoing, this warranty does not apply to any laminate products which must be replaced due to normal wear and tear, negligence, abuse, incorrect installation, freight damage, fire, flood or earthquake. Glides, slides, hinges and non moving metal parts are only warranted for a period of ten years.

This warranty is voided if the original product is altered, modified, refurbished or used for rental purposes. Proof of purchase is necessary to make a claim under warranty.

The original purchaser’s sole remedy under this warranty is the replacement or repair of the defective product at Performance Office Furnishings’ option. Due to changes in laminate colors and hardware Performance cannot guarantee that when replacing the product the laminate or hardware will match. This warranty does not cover labor or shipping costs incurred to replace or repair the product.

Electric Height Adjustable Table Warranty

Performance Office Furniture warrants its Electric Height Adjustable Tables to be free from defects in material and workmanship as follows from the date of purchase as long as the original owner owns the product subject to the following limitations:

Table Tops – Lifetime

Non-electrical components – 5 years

Electrical components – 2 years

Without limiting the generality of the forgoing, this warranty does not apply to Electric Height Adjustable Tables which have been altered, refurbished or damaged through normal wear and tear, negligence, abuse, shipping, storage, fire, flood or earthquake. This warranty does not apply to natural changes that may occur in the color of the tables whether as a result of exposure to sunlight or otherwise. This warranty is invalid if the purchaser is using the Electric Height Adjustable Tables for rental purposes.

The original purchaser’s sole remedy under this warranty is the replacement or repair of the defective product at Performance’s option. Due to changes in products, including styles, colors, leg and frame design, Performance cannot guarantee that when replacing or repairing an Electric Height Adjustable Table it will match the original purchase. This
warranty does not cover labor or shipping costs incurred to repair or replace the Electric Height Adjustable Tables.

Plastic Folding Chair Warranty

Performance Office Furniture warrants its plastic folding chairs to be free from defects in material and workmanship for 5 years from the date of purchase as long as the original owner owns the product subject to the following limitations. Plastic folding chairs are not warranted for damage attributable to items with a temperature of over 40 degrees celsius being placed on the surface or for use by people weighing in excess of 250 lbs.

Without limiting the generality of the forgoing, this warranty does not apply to plastic folding chairs which have been altered, refurbished or damaged through normal wear and tear, negligence, abuse, shipping, storage, fire, flood or earthquake. This warranty does not apply to natural changes that may occur in the color or texture of the chairs whether
as a result of exposure to sunlight or otherwise. This warranty is invalid if the purchaser is using the folding chairs for rental purposes.

The original purchaser’s sole remedy under this warranty is the replacement or repair of the defective product at Performance’s option. Due to changes in products, including styles, colors, leg and frame design and dye lots, Performance cannot guarantee that when replacing or repairing a folding chair that it will match the original purchase. This warranty does not cover labor or shipping costs incurred to repair or replace the folding chair.

Limited Lifetime Seating Warranty

Performance Office Furniture warrants its seating to be free from defects in material and workmanship for as long as the original owner owns the product subject to the following limitations. Swivel tilt mechanisms, bases, casters, pneumatic cylinders, wood and plastic components are warranted for 10 years. Upholstery material, including fabric, is warranted for 3 years. This warranty is limited to the original purchaser for normal commercial usage. Normal commercial usage is defined as a standard 40-hour workweek by a person weighing 250 lbs or less. Proof of purchase must be provided to make a claim under this warranty.

Without limiting the generality of the forgoing, this warranty does not apply to seating which has been altered, refurbished or damaged through normal wear and tear, negligence, abuse, shipping, storage, fire, flood or earthquake. This warranty does not apply to natural changes that may occur in the color or texture of leather, wood or other
materials. This warranty is invalid if the purchaser is using the seating for rental purposes.

The original purchaser’s sole remedy under this warranty is the replacement or repair of the defective product at Performance’s option. Due to changes in fabrics, including styles, patterns, colors and dye lots, Performance cannot guarantee that when replacing or repairing a chair that fabrics will match. This warranty does not cover labor or shipping
costs incurred to repair or replace the chair.

Please Note: This warranty does not apply to plastic or metal folding chairs that are covered under a separate warranty.

Steelwise Office Systems Steel Case Goods Warranty

Steelwise Office Systems warrants its steel office furniture, excluding mobile pedestals, to be free of defects for as long as the original purchaser owns the product subject to the following limitations. Steelwise warrants its mobile pedestals to be free of defects for the lesser of five years or as long as the original owner owns the pedestal, also subject the following limitations. These warranties do not apply to products which have been altered, refurbished or damaged through normal wear and tear, negligence, abuse, shipping, storage, fire, flood or earthquake. These warranties are void if the product is used for a purpose other than its advertised use, if the product has been moved with objects inside or if it has been used for rental purposes. Locks and slides are warranted for 20 years.

The purchaser’s sole remedy under these warranties is replacement or repair at Steelwise’s option. These warranties do not cover labour or shipping costs incurred to repair or replace the product. Proof of purchase must be provided to make a claim under these warranties.